External Relations Manager - Communications Division

The External Relations Manager is responsible for co-leading the execution of CIMA’s external communications, public relations, and stakeholder engagement activities. The role focuses on operational delivery of high-level external communication strategies, management of media and industry relations, execution of external campaigns, and coordination of outreach initiatives that support CIMA’s regulatory objectives, reputation, and public trust.

RESPONSIBILITIES

The successful candidate will

• Lead and coordinate the execution of high-level external communication strategies and initiatives in alignment with CIMA’s stakeholder engagement framework and regulatory objectives;
• Oversee the Communication team’s efforts to manage CIMA’s public image associated with industry outreach activities and events;
• Manage crisis communications activities for assigned division(s), where applicable, including coordination of messaging, stakeholder communications, and media responses in collaboration with senior leadership;
• Oversee and manage the execution of external communications campaigns, including public education initiatives, regulatory awareness campaigns, and reputation management projects;
• Plan, coordinate, and support the delivery of host conferences, workshops, industry forums, outreach events, stakeholder briefings, and public engagement activities;
• Serve as an operational point of contact for external stakeholders, ensuring timely, accurate, and professional communication;
• Draft and manage external communications content for assigned division(s), including speeches, statements, stakeholder correspondence, campaign materials, and public-facing publications;
• Support the Deputy Head of Communications, External Relations in implementing stakeholder engagement programmes and maintaining strong relationships with key stakeholder groups;
• Support the Deputy Head of Communications, External Relations in maintaining engagement tracking and evaluation systems;
• Prepare reports, summaries, and performance updates on external communications activities for internal reporting and management review;
• Supervise and support External Communications & Event Officer(s), ensuring delivery of high-quality communications outputs and stakeholder engagement activities;
• Plans, directs, and delegates projects and assignments to external communications staff to ensure effective and efficient execution;
• Review and contribute to probationary assessments, performance appraisals, and learning and development plans in collaboration with the Deputy Head of Communications, External Relations;
• Assist in the recruitment and selection process of external communications staff, as required; and
• Be a positive ambassador at conferences, meetings and events and presents information, brings back ideas, and makes recommendations to improve the regulatory regime, operations or Division.

REQUIREMENTS

The minimum qualifications required to successfully perform the job are as follows:

• Bachelor’s degree in communications, Public Relations, Business Administration, or a related field;
• Minimum 5 years’ experience in external communications, event management, public relations, media relations, or stakeholder engagement, preferably within the public or financial sector;
• Demonstrated experience in managing media relations, PR campaigns, and external engagement initiatives;
• Experience supporting crisis communications and reputation management is an asset;
• Previous experience supervising staff or leading project teams is preferred;
• Proven ability to manage multiple events and priorities simultaneously;
• Strong strategic and operational communication skills;
• Strong organisational, event planning, and project management skills;
• Ability to work collaboratively across departments and with diverse external stakeholders;
• Strong judgement, decision-making, and problem-solving capabilities; and
• Proficiency in Microsoft Office, digital communication platforms, media monitoring tools, and stakeholder management systems.

Caymanians, persons possessing Caymanian Status, Permanent Residency, or Residency Employment Rights Certificate are encouraged to apply. Direct applicants only. Applications received from agencies will not be accepted at this time. Salary: CI $77,929 - $94,519 per annum. A competitive benefits package is also offered including health insurance, pension, vacation, life insurance. Application form may be completed online by visiting careers.cima.ky Application Deadline: 13 November 2026 (Only shortlisted candidates will be notified) Requisition ID: 2026-147