General Automotive Services is seeking a 5 years’ experienced Multipurpose Associate to join our team in a full-time capacity with excellent high qualifications and strong communication skills to ensure clients get the services they need.
Greeting customers and taking information regarding visit and service Consult with mechanics regarding necessary repairs and possible alternatives to expensive repairs. You can use your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Managing and overseeing the workshop workflow and schedule. Calling customers to advise them about service changes or car pick-up times. Maintaining positive customer relationships to ensure repeat business. Ensuring all details on services rendered and costs are related to customers and processing their payments.
A basic knowledge of mechanics or a related field may be advantageous. Experience in the automotive field may be advantageous. A strong understanding of automotive technology and the automotive industry. Excellent customer service, interpersonal, and communication skills. Strong organizational, decision-making, and problem-solving skills. The ability to communicate with mechanics, customers, and management. Pickup and Delivery Parts when is necessaries. Driver's License required. Please send your resume to sales@generalautomotive.ky
5 days remaining
