●Provide accurate information (eg. product description, product use, product availability, pricing and Inform customers about discounts and special offers ●Cross-sell products and meet or exceed sales targets ●Monitor sales trends and drive company sales by continually identifying new sales opportunities and maintaining existing customer relationships ●Contact potential customers and make sales pitches ●Dealing with customer queries and resolving customer complaints in a timely and professional manner to maintain customer loyalty ●Optimize sales through prompt and excellent customer service. ●Act as a senior point of contact for customers, ensuring high levels of service and satisfaction ●Assigning task , scheduling, give professional direction, training and support junior staff when required. ●Monitor product display, presentation, and overall organization of the sales floor ●Oversee day-to-day operational activities to ensure smooth workflow ●Support implementation of standard operating procedures ●Process of cash and card payments, returns/refunds and balancing cash registers with receipts ●Manage product quality , presentation, stock inventory and submit monthly inventory ●Research new manufactures overseas for Indian Food Products and coordination with existing vendors from India and other countries. ●Assist in negotiating terms to ensure cost efficiency and supply consistency ●Verifies purchase requisitions by comparing items requested to master list, clarifying unclear items, recommending alternatives ●Prepares purchase orders by verifying specifications & price; obtaining recommendations from suppliers for substitute items ●Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders Report issues, feedback, performance updates and address operational challenges quickly and efficiently to the management.
Minimum 5 year retail/wholesale experience Indian/Asian Product/Food Knowledge Good English/Indian language communication Flexible with shifts(shifts anywhere between 6am to 12 midnight) & any locations
20 days remaining
