Medical Secretary

Medical Secretary We are seeking an experienced Medical Secretary to join our team in a fast-paced medical office. The ideal candidate will have previous experience working in a medical or dental practice, excellent communication skills, and the ability to manage multiple administrative tasks while providing exceptional patient service. Key Responsibilities

• Welcome and assist patients during check-in and check-out.
• Verify patient insurance benefits and confirm coverage prior to appointments.
• Confirm appointments and ensure all patient details are accurate and up to date.
• Create patient encounters for triage appointments as needed.
• Manage and maintain the appointment waiting list.
• Send treatment plans and information provided by the doctor to patients.
• Answer and manage incoming phone calls.
• Respond to emails and WhatsApp messages in a timely and professional manner.
• Maintain clear communication with different departments to ensure smooth clinic operations.
• Keep the reception area organized and professional at all times.
• Maintain accurate patient records and update information when necessary.
• Explain treatments to patients based on the doctor’s recommendations.
• Offer and promote clinic products or services to patients when appropriate.
• Provide excellent customer service in a busy, fast-paced environment.

Requirements

• 2+ years front desk or administrative experience in a medical or dental office required.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable explaining treatments and recommending products to patients.
• Proficiency with phone systems, email, and messaging platforms (such as WhatsApp).
• Strong attention to detail when verifying patient information and insurance details.

Medical Terminology knowledge.

• Professional, friendly, and patient-focused attitude.

Salary

• Salary will be based on experience.