Engineer

Provide Tier 2 technical support in the local Business unit in the Mobile Services Network through the resolution of faults and failures in the power, transmission and RBS network and support the integration of new network elements into production. Responsibilities

• Responsible for the operation and maintenance of all RBS, Power and Transmission equipment within a specific region, to ensure 100% availability of all Radio Base Stations
• Responsible for conducting field and remote investigations
• Maintenance of RBS equipment and associated modules
• Perform routine checks on standby generators as per WFM Mobile Maintenance Survey, rectifiers and batteries and engage other stakeholders and commercial power companies for identified anomalies not in scope.
• Maintenance of microwave and fiber optic transmission equipment excluding backhauls
• Support the Facilities in the site acquisition process for new sites.
• Perform site acceptance for new RBS nodes and support site acceptance of core nodes integrated into the network.
• Support the Optimization team by site visits requests and identification of interference impacting customers service.
• Support the RAN Engineering team to perform sites upgrades and updates to keep systems software current and integrate new features.
• Monitor the regional VAS platforms and analyse KPIs
• Provide Tier 2 technical support in the Technology Networks locally
• Analysing mobile network related reports/fault tickets from authorized sources and apply all standard fault handling procedures until resolution is achieved.
• Analysing mobile alarms/logs detected or escalated from tier 1 and applying appropriate fault resolution processes as prescribed.
• Testing and troubleshooting all mobile nodes in conjunction with other Platforms and Service Delivery teams
• Develop and Implement performance enhancement methods and procedures and support system expansions and augmentations
• Perform general site maintenance and inspection and engage relevant support personnel
• Critically assess system software and hardware upgrades and enhancements recommended by suppliers and Engineering team
• Prepare technical reports and analysis of site performance and site maintenance
• Maintain currency of systems security updates to mitigate any attack or service and revenue impact.
• Plan and execute planned activities in scheduled maintenance window according to change management policy
• Liaise with and support vendors to ensure full systems functionality and escalate where necessary.
• Manage spares such that there is no service impact and escalate any associated risk
• Manage spares such that there is no service impact and escalate any associated risk

Qualifications Knowledge & Experience

• Degree in Telecommunications, Electronics, Computer Science or equivalent qualifications
• At least five (5) years’ working experience in the maintenance of mobile telecommunications equipment, mainly; Operation and maintenance of Microwave transmission systems.
• Detailed working knowledge of traditional, emerging and converged Telecommunications Technology Systems such as Mobile 3G/4G/5G Networks, Voice over LTE (VoLTE), Voice over WIFI (VoWIFI), VoIP, Optical & Microwave Systems, IP & Data.
• Power system maintenance and operation.
• Excellent command of English language.
• Strong resolution and analytical skills
• Effective Time Management Skills
• Ability to organize and prioritize multiple work assignments.
• Must be computer literate with some ability in the use of MS Office

Please send applications to Engineer in | Careers at CAY - North Sound Road or debra.alexander@libertycaribbean.com