Trust Officer, Private Wealth

Highvern is a leading, independent, professional services firm specialising in offering high-end family office, fiduciary, corporate and fund administration services in the private capital and commercial sectors internationally. In this role you will be responsible for maintaining excellent fiduciary and other client relationships through the quality of service you deliver, winning new business through your network on island and elsewhere, and playing a leading part alongside your senior peers in the management, governance and growth of the business.

KEY ACCOUNTABILITIES?

• Ongoing effectiveness of your client relationships and ensuring delivery of high quality service standards in line with Highvern’s client values.
• Strong fiduciary decision making and record keeping skills, maintaining structures in good standing at all times and endeavouring to maintain up to date, accurate data in client records.
• Contribution to revenue growth, from both existing and new clients, preserving / enhancing overall profitability and risk profile of the book.
• Collection of receivables in accordance with targets set by the Board and escalation of bad debts.
• Ensure compliance reviews are completed in accordance with timelines set by the board and any deficiencies are identified and escalated to the Compliance Officer.
• Ensure Highvern and/or client regulatory obligations are met and to ensure any approvals are provided in a timely manner to line managers to allow them to sufficient time to review in advance of deadlines.
• Extend the external profile of both the business and you in the local market (esp.) to grow our business development opportunities.
• Provide guidance to junior team members in their safe & efficient running of the client book day to day, ensuring growth in the team’s capability in the S-Med term.
• Strong focus on the reputation of the business, acting in compliance with regulations at all times, adhering to policies, and acting always within Highvern’s risk appetite.
• Ensure relationship profitability is in line with company thresholds, underpinned by necessary time-recording, utilisation and allocation of activity.
• Assisting with change projects, whether local or group, as required.
• Contribution to and discharge of governance responsibilities in the case of a fiduciary engagement.

OTHER REQUIREMENTS

• Role modelling expected behaviours in line with Highvern’s people values
• Spotting opportunities to cross-sell other Highvern service lines
• Acting as director of client entities/affiliate members where required
• Collaboration with other group offices to support growth elsewhere
• Supporting colleagues with managing their client workload as required
• Maintenance of technical awareness and market developments
• Ability to act efficiently but knowing when to escalate & seek guidance
• Positive collaboration with all Private Wealth colleagues & wider stakeholders
• Ongoing compliance with all internal policies and procedures
• Ongoing compliance with all relevant regulatory/legal requirements
• High quality communication skills – verbal, presentational and written
• Maintenance of CPD and up to date technical awareness

SKILLS,KNOWLEDGE &EXPERIENCE REQUIRED

• 5 yrs’ experience working in a professional financial services environment
• Good awareness of complex international fiduciary structuring issues
• Good awareness of complex family governance issues
• Proven ability in developing relationships with senior industry professionals
• Understanding of local trust & co. legislation and regulatory requirements
• Awareness of legal and tax frameworks in core client markets
• Understanding of investments, real estate and other asset classes
• Experience contributing to senior levels within businesses
• Highly effective and adaptive interpersonal and collaborative skills
• Strong organisational skills with the ability to multi-task and prioritise a busy client portfolio, whilst delivering exceptional client service.
• Good awareness of KYC, AML, CFT and GDPR requirements
• Good knowledge of document management principles and core MS Office apps
• Proactive and strong team player
• Willingness to assist team members to share workloads

PREFERRED MINIMUM QUALIFICATIONS

• Working towards or have attained STEP / ICSA Diploma or equivalent
• Legal and/or Accountancy

MANDATORY QUALIFICATIONS

• A STEP or equivalent Trust qualification
• At Least 5 years of professional services experience