The team leader is responsible for maintaining high standards among the staff and ensuring a memorably and good experience for the customers.Team leaders Trains the Staff in all the Food and Beverage service including wine Training.He Or She should have full Knowledge about Wine,Service and Training Standard. Basic Duties Team Leader supervises all the Food & Beverage Staff Responsible for Scheduling, Ordering,Inventory,Budgeting,Maintaining Standard and Procedure of the Restaurant,He Or She greets the public, assigns stations, oversees reservations, conducts customers to their tables and issues instructions to the waitstaff and kitchen in special situations, such as service for a large private party. The captain keeps up an ongoing conversation between the servers and the kitchen staff on the quality and preparation of the food and is responsible for coordinating orders when the room becomes busy. Recruitment Training Team leaders plays a key role in recruitment, interview applicants, advise management on hiring and firing decisions, assist with training, mentor new staff as they work into their new jobs and coordinate schedules. They are responsible for replacing staff who are out sick or on vacation and for arranging coverage in cases of emergency absence. They interface with restaurant management on a regular basis on staffing needs. Preparation and Presentation A team leader is responsible for the general presentation of the restaurant.He Or She ensures that tables are set properly, that beverage and other workstations are in order and fully stocked, and that the plates, silverware and glassware are fully presentable. A team leader is also be responsible for maintaining a Beverage and Wine Menu, presenting checks to customers at the end of their meal and addressing any complaints about the service or the food. Also responsible for all the proper documentation of the staff and all the cash drops and makes reports and reports on daily basis to the Owner or to his Supervisor.
18 days remaining
