Sales Supervisor

The Sales Supervisor will direct, coordinate and manage activities of the Sales Professionals to maximize sales and ensure customer satisfaction.

Responsibilities include

• Manage and motivate a team of Sales Professionals using the Gold-Star Selling trainings to increase sales and ensure efficiency.
• Provide support to the Sales Professionals through ongoing training, coaching, performance reviews.
• Plan and prepare work schedules; assign specific duties that will enhance the customer service and deliver the store sales objectives.
• Plan and implement strategy to promote the store to attract customers.
• Maintain awareness of and carry out company marketing initiatives including organize promotions, incentive activities, displays and store events.
• Set a positive leadership example.
• Manage inventory and stock levels, making key decisions on stock controls.
• Ensure standards for quality, customer service, health and safety are upheld.
• Verify that all store opening and closing procedures are completed accurately and according to the documented standard operating procedures.

Qualifications

• Must possess a minimum five (5) years of retail sales experience with luxury goods including jewelry, watches.
• Minimum three (3) years retail management experience.
• Gold-Star Selling certification preferred.
• Previous commission-based sales experience with proven sales target success.
• High level of proficiency in MS Office.
• Must be willing to work late shifts, weekends, public holidays.
• Must be comfortable speaking with the public.
• High attention to detail and ability to work in a fast paced, at times demanding environment.