Manager, Business Operations

At Deloitte, we believe in the power of curiosity, a sense of purpose, and a growth mindset. We are committed to providing a supportive culture rooted in our shared values and driven by our purpose to make an impact that matters. Join us and be part of a vibrant, forward-thinking community that values inclusion, collaboration, and continuous learning.

What will your typical day look like? You can expect to

• Manage and oversee workplace operations, facilities, administration, vendor relationships, and office services to ensure a seamless workplace experience.
• Drive operational excellence by enhancing processes and identifying opportunities for efficiencies aligned with Deloitte’s global and regional best practices.
• Lead, coach, and develop a team of business operations practitioners, fostering a culture of accountability, collaboration, and continuous improvement.
• Support security, business continuity, risk management, and workplace resilience programs.

About the team

The Business Operations team is at the center of how Deloitte works every day, providing practical, professional support that helps our people do their best work and ensures our office runs smoothly. As part of this team, you will work with colleagues who can help you learn, grow, and understand how different parts of the business connect across the Cayman Islands and the wider Caribbean and Bermuda region.

You are someone with

• A bachelor’s degree in a related field, or other relevant qualification.
• 6+ years of experience in business operations, facilities, administration, workplace services, or a related operational leadership role; preferably in a professional services organization or similarly complex environment.
• Proven experience leading and developing teams.
• Project management experience with the ability to drive initiatives from concept through execution, and work collaboratively with all levels within an organization.
• Experience developing and improving operational processes, policies, and procedures, as well as managing budgets, vendors, and service providers.
• Experience with MS Office with comfort and willingness to learn new tools and technologies.
• Experience with ISO procedures, crisis management and business continuity administration is an asset.

We know we’re at our best when we look out for one another; prioritize respect, fairness, development, and well-being; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment; and if you need assistance or accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte. The incumbent will perform the essential functions of this full-time role under normal working conditions, which include a professional office environment at the Deloitte office in Camana Bay. This entails working during standard business hours (minimum 37.5 hours per week) with access to all necessary tools and resources to perform their duties effectively. Flexibility is required to work outside of regular hours, including evenings and weekends, to meet deadlines, address urgent matters, and coordinate with colleagues in different time zones. A comprehensive remuneration package is being offered with excellent benefits, including health insurance, group life and disability insurance, well-being subsidy, professional development allowance, and access to Employee Assistance Programs (“EAP”), and a salary in the range of US$80,000 to US$90,000 depending on experience and ability. We are currently seeking to fill one (1) vacancy for this position. To apply, suitably qualified Caymanians or legal residents should submit their application by November 9, 2026. Please note that Deloitte will not accept any applications received from agencies and only candidates selected for an interview will be contacted.